08-24-2007
10:05 PM
1 Love
I applaud Southwest for continuing trying to improve the boarding process, but sometimes you have to say if it is not broke do not mess with it. I am on SWA as many as 6 to 8 fIigts a week some weeks but most weeks on at least 2 flights and I find the way it works today an efficient and effective and I do not believe that this process will in fact make the boarding process more equitable for the majority. I can see that if your are the person that gets to the airport very very early only to find that you can't be first in line becuase someone else was earlier that it may not seem fair to them but come on is being first only the plane really that important and if it is just get there even earlier. What I like about the current system if it is really important to you to have an A and pick your seat your can in fact do so and you know what you have to do to do it. People who live on the edge and continually arrive at the last minute (you know the same people SWA gate agents have to make annoucements for) should not be able to get a good number and then continually waste it. I contend that people who claim not to like your boarding system are people who do not fly SWA very often. Weekly I talk to a lot of people who do fly SWA frequently and I find a very limited number of people who are not satisfied with the current boarding system and many who are insistent that it not change. KEEP UP THE GREAT WORK!
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