I love Southwest because IT DOES NOT ASSIGN SEATS! CUSTOMERS WANT TO BE IN CONTROL OF WHERE THEY SIT FOR HOURS. Customers with anxiety, obesity, or are claustrophobic need to BE IN CONTROL OF THEIR SEATING ARRANGEMENTS. Customers WANT TO CHOSE THEIR SEAT MATES. Customers DO NOT WANT TO WAIT IN LINE WHILE OTHER FLYERS TRY TO GET THEIR SEAT ASSIGNMENTS CHANGED. Please do NOT CHANGE YOUR SEATING POLICY. If you want to change something, make the seat belts longer.
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