03-08-2008
06:43 PM
4 Loves
1- 102 million bags
2 - 1,160,699 flights
3 - 2,147,000 hours and 730,079,671 miles = 29318 times around the Earth.
4 - 7,100,000 tickets sold
4 - 32,000,000 boarding passes issued by agents
5 - 46,000,000 boarding passes printed at home. 24,900,000 boarding
passes printed at kiosks
6 - 132,000,000 phone calls
7 - 54,800 letters
8 - 181,000,000 pounds of cargo
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11-18-2007
01:42 AM
1 Love
People here seem to be under the illusion that fares can remain the
same even though fuel prices have doubled. Get real, people. Extra
money has to come from somewhere. Would you rather pay all the extra
on your tickets or would you rather have business travelers carry most
of the increase?
You know and I know that we buy the cheapest tickets we can find.
Southwest knows it too. Southwest is creatively attempting to keep
leisure fares down as much as possible in the face of high fuel
prices. Cut them some slacK: they are doing it for your own good.
I'd rather be able to afford a flight as a "second-class citizen" then
to have to stay home because I couldn't afford to travel on the
"everyone is equal" airline. The latter is not what I'd call "Freedom
to Fly".
Barbara Watson wrote: "For many of us, it's not about being thrifty;
it's about whether we can afford to fly at all." To Barbara I say:
That is exactly why Business Select is your friend, not your enemy.
Money collected from Business Select customers is money that doesn't
have to come out of your pocket. That money has to come from
somewhere.
People who are complaining about A's no longer being affordable would
be the first ones to complain about a massive increase in leisure
fares in the absence of a program like Business Select. They need to
get a grip on financial reality. The status quo is not an option with
oil at $98. It's just not.
On another subject, Gale Thomssen complained about limited
availability and vowed to switch airlines. Gale, do you have any idea
how difficult it has become to redeem a saver award on any airline
other than Southwest or JetBlue? It's a scandal. We'd always like
better availability, especially on Fridays and Sundays, but
Southwest's award tickets are the most usable in the industry. Ask
anyone at flyertalk.com and they'll tell you the same. One other
suggestion: award availability sometimes improves in the last week or
so before a flight. But for Thanksgiving and Christmas you're not
going to get the peak travel dates you want.
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