Tonight went online to book a rapid reward date. I am so upset with the new program. I totally agree with Chris J. I have preached the accolades of the SW rewards program for years. I could not find a nonstop flight on my dates for months from now. AUG! Then to see the new Points breakdown for flights, I was reminded of the "other" rewards programs we gave up to join sw... So bummed! Business class..only 54,000 points..one way! WOW! So much for "all seats" rewards.
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