Her outfit is the standard style for the times. Why is now an employee making policy decisions on the fly, based on his/her moral beliefs, in the absence of a dress code? A dress code that restricts attire beyond the acceptable social level?
Southwest has not apologized to her, or its customers, which makes me believe that this type of employee behavior is acceptable to Management. It is shocking that a Company like Southwest would allow its employees' moral choices affect how its customers are treated.
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