I love the fact that nobody who commented was on the plane and doesn't know what really happened. It's similar to making a mistake in a big game. We can shout and scream all we want, but the best decision was made in the moment. I'm fairly sure that the employees didn't think to themselves, "I know! Let's make a lot of people made by kicking this guy off." They were probably thinking, "What's the fastest way to take off while being safe and comfortable?" With that being said, there does need to be a revision of the policy and consistency of it actually being followed or abandoned. There needs to be a fine line.
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