No more mistreatment!
In the name of Homeland Security I have been forced to wait in unconsionably long lines; allow security personel to order me around in regards to my footwear and personal belongings; endure increasingly low levels of customer service, and now, I am unable to be sure that my outfit (or my wife's) will measure up to some airline steward's standard of decency?
I'm done! I will restrict my vacations to places I can drive and if I do need to purchase air travel, it won't be with Southwest anymore! I heard United has a new customer service oriented program spear-headed by a pilot who remembers when airlines used to have to compete for business.
Isn't this the airline owned by its employees? Take notice...if I have anything to say about it, you'll all lose your jobs for mistreating customers! I wish I hadn't already purchased tickets for my mother in law...believe me, it won't happen again.
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