Whoops, in today's LA Times (September 19, 2007) Southwest just announced that all families with little children will now have to wait to board with the rest of the world. What a strange unfriendly decision for such a friendly airline!
My youngest child is now 16, so I am not commenting for myself.
In fact, I have several trips planned on Southwest next month and I am one of those people that you are trying to keep happy by bouncing the children to the back of the line.
I think it is a terrible insult to treat parents with kids like this. Even though I have been a business traveler on Southwest many times, I have also been a parent traveling with little kids many times too.
Have you tried traveling with 2 toddlers and a car seat? It is a massive undertaking and those families deserve a little time to waddle through the aisles with their arms overflowing with kids and equipment without having to avoid passengers who are already set up.
Why not let them board and get settled first? Then I can board and not have to wait for the moms and dads to get out of the aisle while they arrange everything.
What's the matter with you guys? I think this is just another really bad marketing move on your part. Was it just last week that you kicked a girl off a plane because of some sort of unknown - unpublished dress code?
By the way, my daughters wear mini skirts too and I would be really upset if you kicked them off their flight because you didn't like how they were dressed. I have seen some shocking things on airplanes and it hasn't been young women wearing short skirts.
I used to think that Southwest was the hippest airline..................
What's happening to you?..........................................................
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