How exciting! I work in Customer Service for Southwest and this will make so-o-o many of our Customers happy! And new Customers too!
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02-15-2010
09:47 AM
1 Love
Mr. Smith is using his celebrity status to promote HIS side of this situation apparently to gain fame. By purchasing two seats up front, he clearly is aware of his size. Look at the man. He obviously cannot fit into one airplane seat without squishing the passenger sitting next to him. How would you like to be that passenger who has paid for a full seat but loses one-half of your seat to the huge person sitting next to you? If you occupy two seats, then you should buy two seats. Simple. Kudos to Southwest for enforcing their policy. And its generous of Southwest to refund the purchase of a second seat if the flight ends up going out with unoccupied seats.
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