This is a great system. We love flying Southwest because of the competitive rates. We live in an area that does not offer Southwest, but we make the 3 hour drive to an airport that does, just for the friendly staff and inexpensive flights. But, if you seat the passengers according to when they check in and get their boarding pass, does that mean you will eliminate the online check-in? And as far as the boarding for families with small children, I have mixed feelings. Our family traveled this summer to Orlando, there were 4 of us together. I was able to get my mother in-law and my 11 year old daughter a boarding pass in group B, but my husband and I were both in C, we were not able to sit with our daughter and his mom, nor were we able to sit together, but with her being 11 would that have qualified us to pre-board?
We tried to do everything right, I was able to check-in on line the day before for my mother in-law and daughter, but was unable to do so with my husband and myself. Also we arrived at the airport 2 1/2 hours before our flight, so that we could try to get checked in early enough to possibly be in the same boarding group, but that didn;t work. And unlike some of the other posts, no one offered to move so that we could sit together.
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