Charlie's legendary business plan on a napkin was revolutionary, and not just for the airline industry. When I flew for business on a regular basis, SWA was always my first choice. Great pilots, great crews, and great record of delivering what customers want most. On time service, great baggage handling, low cost fares, employees who love their job, etc. Here's hoping for a long and continued great relationship between SWA, and the city of Albuquerque, Congratulations SWA on 30 years of great service for the Duke City.
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