I Love, Love Southwest! What you see is what you get! One of the one best things that i love about this airline are the Dings...and the e-mails..., letting us about the unbelievable specials and promos on a daily basis. When i hear the "Ding" on my computer desktop, i can't help but look at what the special is, whether i am traveling or not...I say, don't book the first special you get, but then again, when the price sounds right, "Book It". I love the "side-walk" check in making the trip so much easier and Southwest is one of the only airlines that allows two traveling bags on the plane and one carry-on, affording you to take those extra outfits, you may have left home, or maybe that is a good idea anyway...too many outfits, never to wear them most of the time. The flight attendants are friendly, and very observing...they can see in a hot minute, if you are not feeling well, or are uncomfortable. They offer to help at the drop of a dime. The no frills attitude, saves you the bucks. a cup of Joe, a snack, a drink and that is it...who cares anyway, the Florida trip is under three hours. The luggage pick-up is a snap, by the time you get down there, it is on its way down the shoot, ready for you to grab and get going to the car rental. Why do i love Southwest? Let me count the ways...Ciao and Happy Flying...wherever you may be going!
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I never had a problem with baggage flying with Southwest Airlines...however, my last trip back to Long Island from West Palm Beach on March 3rd., left me stunned when i picked up my baggage...i had two brand new matching pieces of luggage that was given to me as a Christmas gift from my children, in my favorite color, lavender/purple, and to my dismay, one of them was severely damaged...big black streaks across the sides and some of the leather torn off..with big gouges. i was so upset and disappointed that my luggage was so battered, i went home so tired and depressed. Southwest, i love your service, your crew, your easy way to fly, but please be more careful of people's baggage, as it is a personal item, not to be thrown around and damaged.
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