Brooks, it's so sweet of you to share this. LaDonna, the rest of the Crew, and I had such a great time with our creative, clever, amusing Customers on this flight.
We've since figured out how to make SWA Peanut Butter Cups and SWA Pizza using only the items in our galley. While a lot of elbow grease is required to make peanut butter out of our peanuts, the real work is managing expectations through naming. For example, our "SWA Key Lime Pies" receive a 4 on a 10 scale for taste; however, our "SWA ... Well ... It Kinda Tastes Like ... Hmmmm ... Sort of Like ... Key Lime Pie Cookie Dough ... Sort Of ... Kinda" receives an 8 on a 10 scale. :)
Thanks again for sharing this. Thanks to our awesome Customer Rusty for participating in the shenanigans and writing the original article, and thanks to each and every Customer on that flight between OAK & AUS, and thanks to everyone who flies Southwest. LUV to you all.
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