Richard - I ditto what Brian and Eric say. Additionally, I'd like to thank you for your 22 years of contributions to SWA's Success; your guidance and support of SWA's Emergency Response Plan; your compassion; your friendship; and most of all, setting the bar high for the Leaders of Southwest Airlines. I am fortunate to have been under your Leadership for the past six years. Knowing that your passion for SMU is even greater than your passion for SWA indicates that you will succeed at setting the bar even higher for the educators at SMU! I'll miss you!
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