I can't tell you how happy I am to hear of your new policy to allow in cabin pets. I love flying Southwest and have absolutely hated purchasing tickets on *all* the other airlines in order to fly with my small dog.
Allowing a limited number of in-cabin pets is a very standard practice among airlines and flight attendants/gate agents are trained in handling this. Obviously, if a person/pet didn't follow the policies they wouldn't be allowed to fly. My guess is that most who have traveled on any other airline then Southwest *have* flown with pets in cabin and probably weren't even aware of it.
For me, it is always my goal that the people in the seat next to me would not even know I'd purchased a pet in-cabin ticket. My well behaved, sleeping dog, hasn't created any of the crazy scenarios listed above. And if we did, then I am sure that our privileges would -- and should -- be revoked.
Thank you Southwest Airlines for adapting this new policy. You are the greatest!!!!
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