I love SW, and excited to see new things, but did I really read it shortens the check in by 45 SECONDS ?! To me I don't see the big deal, then (but of course I haven't used it yet)
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05-04-2006
09:17 PM
7 Loves
Congratulations on your Awards. Very Deserving.
Glad to have this site as I wished to thank SW for all their good service. Recently in Omaha, Nebraska
I was leaving for vacation, taking my sweet time thinking I had plenty extra before the flight. However, I
had misread my ticket. The attendant at the front counter was pleasant, calm, and politely mentioned our luggage
may not make the plane as it was only 19 minutes until takeoff. Wow! We still had to make it across the airport, through
the security checkpoint, and to the plane. Well, we made the flight and to our relief, the luggage also made it. I still
recall the courtesy shown to us although we probably were frustrating as customers. By the way, on my return trip
I was a little more diligent about the times, and as usual, that flight went just fine.
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