03-04-2010
11:12 PM
3 Loves
I fly all the time for work, and will never fly SW because of your policy. I fit just fine into an American seat, I've never had any complaints or problems, but just the Idea that I might be singled out on a SW flight is enough to keep me off your planes. I feel sorry for an airline who feels justified in singling out potentially 35% of US passengers, rather than finding ways to be better accomidating. How can alienating 35% of a population be a good business model?
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