06-23-2006
04:47 PM
4 Loves
I have been traveling on Southwest for several years and I find it troublesome with the non-assigned seats. I would prefer having my seat assigned ahead of time, instead of spending hours at the airport - in order to get a good seat. Please reconsider having assigned seats. It's a real "cattle call" getting there early, then having screaming kids and familes "camping out" in order to get the preferred seats ahead of someone who really is in need of an aisle seat, or whichever they prefer. You would make many of your existing (and future) customers much happier to be able to get the assigned seats ahead of time.
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