01-23-2012
02:29 AM
15 Loves
Just to add to the comments here, I had four drink coupons that we intended to use on a flight this past week (1/18). No expiration date, but the flight attendant literally took them out of my hand and tore them up right in front of me without so much as a "sorry!" I had not received any notice of their expiration, and excuuuuze me if I don't happen to read USA Today (or any day, for that matter). Yes, it's only a few dollars worth of coupons, but between the way SWA did this without reasonable warning, and the moderately obese flight attendant whose attitude seemed to come from a large wooden object lodged in her sigmoid colon, I am pretty angry with the way we have been treated. BTW- I have NEVER been addressed so undeservedly rudely by a SWA employee anytime, anywhere.
So is this the new SWA???
... View more