07-31-2009
05:07 PM
29 Loves
I think the new boarding program is a step in the right direction. As an A-List member you still get screwed if you have to (1) Change your flight, or (2) book a flight that same day. SWA should do something about that... A-List means I've shown loyalty to SWA,.. where is SWA's loyalty to me?
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