03-06-2011
01:37 PM
3 Loves
I am bi-coastal having homes and businesses on each coast and have flown Southwest exclusively 2-4 times a month since 2001. Sad to say those days look to be over. Who has time for this Rapid Rewards mess? Not me! The simplicity of the old way, points per flight, Rapid Rewards popping up in your e-mail and an easy website are gone. No more will I sing their praises ! As I browse the internet for the first time in 10 years to book with other carriers I will check back to see if this program gets trashed....I sure hope so.
I would like to elaborate with a long post but from what I am reading here, everyone else is already saying it with gusto ! The new program is a rip! Besides I have spent the last 2 hours on the phone and site trying to book using the new system and I simply am over Southwest!
M Morelli
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