02-15-2010
01:02 AM
1 Love
I couldn't believe this when I read it... how awful that you humiliate a human being with this insensitive act. And then write a pathetic apology note ONLY because you knew the backlash on this was going to be huge. It's awful enough to fly nowadays... the seats are uncomfortable, the bathrooms are the size - actually not even the size - of a small closet... your charged for everything - please even Southwest is now charging for you to get a BETTER seat - and you have to deal with unfriendly customer service agents and overworked flight crews. Why just pick on overweight people when it comes to safety... pull off the handicapped, the crying babies, the elderly who can't see, the skinny folks to wimpy to open an emergency door... where does it stop! This discriminatory policy needs to change now... or else I will also be looking for a new carrier for all my business trips.
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