I like the sound of your new boarding process, but with this: Q: Do families still get to pre-board?
A: Beginning October 2, 2007, an adult traveling with a child four years old or younger will board between the "A" and "B" boarding groups, unless you have an "A" boarding pass. Those Customers holding an "A" boarding pass should board with the "A" boarding group. With an all-jet fleet outfitted with comfortable, leather seats, our families traveling with small children are easily accommodated together. I think you're making a big mistake, one you'll recognize the size of come holiday time. Believe me, you want families with small children to get on and get out of everyone's way, and the first time you have to ask people to move because a family of 3 can't find seats together, you'll see the error of your ways.
Bravo on the new process, raspberries to this policy.
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