Having a Blog Site is a great idea. One of the many you have had over the years I might add.. I just wanted to tell you how much I enjoy your airline. As someone said in a previous blog, it is not about the low fares--it is about your people and how they treat us customers. I cannot begin to tell you the laughs I have had since I first began flying your airline almost 30 years ago. Singing flight attendants, harmonica playing flight attendants, flight attendants with a great sense of humor, etc., etc. I remember a dinner when I had the pleasure of sitting at a table with Herb Kellerher, Al Casey, and Bob Crandall at the Cattlemen's Club in Dallas back in the '80's when I was in the Executive MBA program at SMU. Southwest had recently painted a plane to look like Shamu. Al Casey asked Herb when he was going to start expanding to other states. Crandall said something to the effect of "...Herb can expand all he wants within the state but if he tries to leave it, we'll make whale soup out of him." Who is making soup out of whom now?
Keep up the great work and PLEASE do not go to assigned seating. You'll take the fun out of talking to people in line and competing for the only 4 seats on the plane that can comfortably accommodate a guy my size (6'7", 280lbs.). Even though they are exit row seats and will probably not be assigned, the first ones at the counter will probably be able to get them. I prefer watching the clock to get my boarding pass 24 hours in advance and get a real thrill when I score an A boarding pass. Assigned seating will give shorter people an advantage. Thanks for staying true to who you are. You're the best. Regards, Mike Fitzpatrick
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