09-08-2007
12:28 AM
1 Love
Your company blew it on this one. Kayla Ebert will have her day in court.
Unfortunately, it will be the flying public that picks up the bill.
While it is admirable that you are standing behind your employee I am afraid that the decision to keep her off the flight was capricious and arbitrary.
Southwest will be lucky to settle this one out of court.
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