Face it. You wasted $100,000,000. American Airlines may treat me like trash because I'm not a frequent flier, but at least I can pick my seat on the plane, can take a direct flight, and am not constantly on overbooked and overcrowded flights.
Your change to the RR program basically punishes everyone who doesn't buy full fare tickets. And yes, business travelers take advangtage of lower fares when available. Aren't you the low cost competitor in the airline industry? The Greyhound of the sky? You can have any seat on our 737's and peanuts are our meals and our fares, etc.
Now you want to act like American without the perks of flying American or other major airline? Let me know how that works out for you.
Canceling SWA credit card and getting miles card on another airline. It was fun while it lasted, but I will fly SWA only in state and will shop for long haul flights on other airlines where I can get a direct flight. Big incentive to fly SWA has vanished.......
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