I Have flown Southwest for years and alw2 times ays been treated very nice. The last 2 times I made my trip I had a problem because my daughter my made reservation on air tran. when we arrived in orlando , I had to sit in the wheel chair for 30 minutes because they had no oneto push me. Then when the girl arrived and we went down to get my luggage when she got it it was open. My suitcase was destroyed. My walker was not there and we had to wait until the gentelmen tried to find out where it was, come to find out it was still in Md. They said I would have it by o'clock in the aftern. It did not arrive until until 9 oclock at night. The next day Icalled about my luggage and all they said was sorry. Now I have to go buy another large suitcase . I fly back and forth to my children often. As when I am sick I have to go up to be with them. I go up for new babies, birthday parties and also funerals. I am up set at how the situation was handled about my suitcase. It was destroyed the handlers should be repremanded for the handling of peoples luggage. They should be taught how to do their Job.efw
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