My opinion is that SWA should charge a minimal fee for wifi. Wifi is a convenience and not a necessity. It's not something everyone will want to use and making everyone pay for the access seems wrong. I just believe that those that want to surf the net while in the air will pay the fee. Maybe it should be included in business class/full fare paying passengers. I believe people fly with SWA because of it's value/service and making everyone pay for something only some may use will end up hurting the company in the longrun.
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