Way to go Southwest! You have a right to run your private business the way you see fit. Thanks for requiring a bit of common decency in this situation. If anyone should be embarrased in this situation it's that poor girl's "mother". She should have taught her to dress modestly and not be calling the airline to complain. Goodness! Anyway, don't most businesses "reserve the right to refuse service to anyone"? What about "No shirt, no shoes, no service"? I don't see a problem with those kind of rules and I don't see a problem with you (Southwest) making a judgement call about a problem brought to your attention. So there's no particular dress code. So there's no precedent for your decision. Policies and precedents begin somewhere. Why not here? Why not with you? Hold your heads up high. You made a good decision.
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