11-25-2007
11:08 PM
3 Loves
In regards to the new boarding system. My god what a mess this has created. Even the old system was better than this. A-B-C is bad enough, but to then expect 1-? to line up in order within the A-B-C is like asking 50 monkeys to line up in order...they all think they are first. I have a simple solution
Board the plane by window, middle and then isle seat using the back rows, then the middle, then the front row window seats. Not letting anyone to put luggage anywhere but above their assigned seating. In addition, utilize the employees to assist instead of standing by the door and greeting the customers. This makes sence to me, but maybe it is too simple for SW to use. Window rows in rows 35-40 for example....then middle seats 30-40...then isle seats 35-40 would eliminate people climbing over each other and delaying the boarding. Reverse of what we do when we get off the plane....if that is good why not reverse the order when boarding.
Michael Keller
... View more