02-15-2010
01:17 PM
SOLUTIONS: Everyone likes to complain. Let's talk about solutions. How about offering a few larger seats on each plane for your customers of size? Even if you have to charge a small / reasonable premium, I think they would be just as happy to pay it as the skinny people would like to see them there. I don't mean offer extended legroom seats for a super premium like some airlines/flights. I mean some oversized seats to accomodate passengers who might affect safety and comfort of others in the regular tiny seats. Like someone mentioned, airlines go out of their way to offer accomodations to passengers in wheelchairs, etc. How about a little SWA love for the Texas-sized tall people and people of size?
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