09-07-2007
08:44 PM
1 Love
Southwest must have a company policy that not only allows but encourages Southwest employees to insult paying customers. That is bad, bad business.
Southwest had a tv show featuring them mistreating customers. Now they are on the news doing the same thing to some poor woman who dresses in a perfectly acceptable manner.
At the end of the day, I will pay more for a flight with another airline that values customers instead of being rude to them.
... View more