02-16-2010
12:42 PM
1 Love
Dear Southwest,
You are practicing discrimination pure and simple. The public is not as ignorant as you assume.
Is there any qualitative or quantitative way that you classify someone as “to big to fly in one seat”? Is there a specific weight or hip measurement? You have left it up to the folks at the ticket counter to make a “judgment call”.
The very fact that you require some specific passengers to purchase an extra ticket proves your discriminating. Do you ask those who don’t wear body deodorant to purchase an extra seat so that others are not bothered by the odor? I think not, that would be too obvious…and of course, that does not make you more money.
Let me see if I have this straight. The overall cost to deliver passengers from point A to point B includes several factors or variables. One of those variables is how much fuel is used. One of the factors of fuel usage is the weight of the plan and load. If you are losing money due to the weight of the passengers, I guess it makes sense to try to make it up by charging them extra.
Oops.. hand now caught in the cookie jar. Since the majority of Americas are large, it seems you have a profitable business opportunity, but at the expense of the fat people. And if you drive those passengers off, not a problem.. fuel cost saved… it’s a win-win.
I will not fly your airline again unless you change this practice.
... View more
02-15-2010
09:54 AM
1 Love
Dear Southwest,
You are practicing discrimination pure and simple. The public is not as ignorant as you assume.
Is there any qualitative or quantitative way that you classify someone as “to big to fly in one seat”? Is there a specific weight or hip measurement? You have left it up to the folks at the ticket counter to make a “judgment call”.
The very fact that you require some specific passengers to purchase an extra ticket proves your discriminating. Do you ask those who don’t wear body deodorant to purchase an extra seat so that others are not bothered by the odor? I think not, that would be too obvious…and of course, that does not make you more money.
Let me see if I have this straight. The overall cost to deliver passengers from point A to point B includes several factors or variables. One of those variables is how much fuel is used. One of the factors of fuel usage is the weight of the plan and load. If you are losing money due to the weight of the passengers, I guess it makes sense to try to make it up by charging them extra.
Oops.. hand now caught in the cookie jar. Since the majority of Americas are large, it seems you have a profitable business opportunity, but at the expense of the fat people. And if you drive those passengers off, not a problem.. fuel cost saved… it’s a win-win.
I will not fly your airline again unless you change this practice.
... View more
02-15-2010
09:46 AM
1 Love
Dear Southwest,
You are practicing discrimination pure and simple. The public is not as ignorant as you assume.
Is there any qualitative or quantitative way that you classify someone as “to big to fly in one seat”? Is there a specific weight or hip measurement? You have left it up to the folks at the ticket counter to make a “judgment call”.
The very fact that you require some specific passengers to purchase an extra ticket proves your discriminating. Do you ask those who don’t wear body deodorant to purchase an extra seat so that others are not bothered by the odor? I think not, that would be too obvious…and of course, that does not make you more money.
Let me see if I have this straight. The overall cost to deliver passengers from point A to point B includes several factors or variables. One of those variables is how much fuel is used. One of the factors of fuel usage is the weight of the plan and load. If you are losing money due to the weight of the passengers, I guess it makes sense to try to make it up by charging them extra.
Oops.. hand now caught in the cookie jar. Since the majority of Americas are large, it seems you have a profitable business opportunity, but at the expense of the fat people. And if you drive those passengers off, not a problem.. fuel cost saved… it’s a win-win.
I will not fly your airline again unless you change this practice.
... View more
