My 85 year old mother went to CA to visit relatives for Thanksgiving. She insisted on going business select to be more comfortable from Pgh to Calif. So, she paid the EXTRA money & for the long trek across the country, they gave her a drink voucher~well, another JOKE !!!!
It was equivalent to 2 tablespoons. The seating was NO different than sitting in the rear of the aircraft. She was smashed between 2 people, quite unpleasant.
We will NEVER fly Southwest again. They sure know how to take or should I say RIP OFF
people for business select. Southwest misrepresents itself. Too bad, word of mouth is the BEST advertisement
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