The open seating effort has now run its course and its time to change to the assigned seating system due to the fact it is not now quicker to have open seating.
I have recently had flights delayed for extended times due to passengers wrestling with luggage in the overheads and then couldn't find their luggage when the flight landed delaying the emptying of the plane. If you are on a connecting flight you need to carry your luggage in order to increase your chances of making the connection. Now the computer check in is an added line to get in. In order to get on the plane early and get a seat near the front so you
can avoid the hassles with the overhead you now need to plan 24 hrs in advance with the check in.
In summary SWA is getting to be such a pain in the groin that I'll pay more to avoid the hassle.
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