Honestly, I am surprised. I thought we were trying to win the hearts of business clientele too. I am a ramp agent and can not understand why pet cant be loaded into bin A ? Airline customer can be very difficult as is, now your going to have the flight attendants to deal with the pet issues. As a ramp agent, who is pressured to load approx 120 bags in 20minutes, I just can't see why 1, 2, or maybe 3 small pet carriers in bin A would be an issue.
Just imagine, a true pet lover, is going to attempt to remove that pet from the carrier and pets do have accidents. Also, some customers have true allergies to cats. Oh, boy, I just don't think it's worth the hassel, Gary.
Now, speaking in terms of baggage, I totally agree with the third bag charge. The weight on these bags are getting ridiculous and I am begining to wonder if the company would rather pay out medical claims or charge the customer. MRI's are not cheap, and workers compensation can be a hassel...... These bags are so heavy and have to be stacked so quickly its no wonder why so many hard working good employees are living with injuries.
Our customers provide for our families. I love our customers, but the pet in the cabin, I would really be careful with that one.
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