We flew Southwest for the first time last year going to Phoenix, AZ. After we boarded, I looked around for the movie screens. When I didn't see them, I asked the attendant about movies. She was so cute, she said, "Honey, Southwest doesn't show movies, we are sort of a budget airline. But in a little while, I'll come out and do hand puppets for you!" I can't tell you how much fun she made my trip! She kept everyone laughing for the entire flight. And even though she didn't do "hand puppets", we had a great flight. Just a little relief amonst all the negative comments.
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