Loved it--and I needed the laugh today! Your people are why we love SWA (and the bags fly free policy, of course) and the other guys just don't get it! I've been a Rapid Rewards member since 1988, usually qualify for my "A List" status by mid-year and luv, luv, luv ya! I am always amused when I see another airline think they can take you on because they have reserved seating--like my gratitude for the cramped center aisle seat on their crummy planes will offset their surly flight attendants and bargain $5.00 snacks. We don't need no stinkin' reserved seats--especially if we're business select!
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