You have shown that you have no respect for the privacy of your
customers. You should not use this site as a forum to tell your
side of the story.
What happened to the customer is always right?
Is southwest's policy "the customer is always right- unless they are fat"?
You should be ashamed of this and make a change. People have
changed in the last 25 years- there are a lot of obese people out there that travel
and you should accomodate your customer. Increase your seating
size in one section, its better to have a fatties section where
everyone fits and don't place your customers in "danger" than
to single them out and make them pay for an extra seat.
Get a test seat and have them sit, if they don't fit send them
to that section.
There is too much predjuice in the world and finally fat predjudice is being
I really hope your company actually does something about this,
in a positive way.
You have already shown how immature you are by titling this
post "not so silent bob". You are a company and should show respect
to your patrons- not write your side of an arguement online.
It is this type of attitude that gets you named
"walmart of the skies".
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