“We find joy in showing exemplary Customer Service.”
—Evelyn Johnson, Source of Support Agent
Evelyn Johnson’s love for Southwest Airlines and her Coworkers immediately shines through the minute you meet her. The love Southwest shared with her during a difficult time prompted her to join our Family. As a Dallas-based Source of Support Agent, she works behind the scenes to resolve technical issues for Customer Service Agents so they can take care of our Customers. Evelyn, you are an invaluable asset to our Company. Thank you for loving us and our Customers so well!
First Impressions
“After my father passed away, I flew Southwest to Los Angeles to release his ashes at sea. I was treated so kindly by Employees at the airport. This sparked my desire to work for this awesome company where they make you feel like family.”
Giving Back
“Every year I help with our annual Ronald McDonald House Thanksgiving dinner in Dallas. I look forward to setting up, spending time with the families, entertaining the children, and bringing some Southwest cheer.”
Eye on the Ball
“Basketball is a large part of my life. The signatures are from 2012 Jordan Brand Classic players—the most important one to me is my nephew Isaiah Austin’s.”
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11-07-2012
09:50 AM
257 Loves
Denise Dipzinski has been part of the Southwest Airlines Family since 1996, and she has held her current position of Oklahoma City Customer Support and Services Administrative Resources Coordinator since 2004. For Denise, the best part of working for Southwest is being “free to be who you want to be and [free] to show your true personality.” Her compassionate and LUVing heart makes Denise a perfect fit for Southwest, and it makes sense that her main duty is assisting Coworkers in nearly every way imaginable—from distributing mail to arranging travel. “When people come to my desk, it is because they need help with something,” Denise says. “I love the satisfaction of giving them a resolution.” Even away from her desk, Denise acts on her instinct to help; she can’t pass by a stray or injured dog without stopping. In fact, Denise is such a dog lover that in October 2011 she and two friends founded Forever Yours Dog Rescue. Aside from personally fostering dogs (many of which have special needs), Denise has also recruited five Coworkersto help carry out the mission of Forever Yours. In 2011, to recognize and celebrate Denise’s dedication to helping the stray and abused dogs of Oklahoma City, Southwest honored her—along with many other Employees who give their time and energy to make positive differences in their communities—as a Volunteer of LUV. When she’s not making her Coworkers’ jobs easier or rescuing dogs, Denise enjoys spending time with Mike, her husband of 29 years; Mickki and Amanda, her daughters;and Makenzie and Brooklyn Rose, her granddaughters. Denise LUVs the Freedom to Fly that Southwestgives her and her family. They have taken trips to Boston, Las Vegas, San Diego, and Washington, D.C. San Francisco is the next Southwest destination they’d like to explore.All the LUV and generosity of SPIRIT that Denise exudes provides a true example of what it means to Live the Southwest Way. We are proud of her on- and off-the-clock work that improves the lives of so many. We feel very blessed to have her on the Southwest Team! —Caroline Garza
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