im really satisfied with the way southwest air runs its airline .my friend and i had a horrible experience with american air because of their error we ended up taking a bus from miami tto orlando and our letters went un answered as to why we had to take a bus and werent re-imbursed for the air trip we would have gotton if the a irliner if it hadnt left a few minutees before we got to miami phooey on american artie leporin & diane watson praises for southwest yeaaaaaaaaaaaaaaaaaaaaaaaaaaaa!!!!!
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