01-11-2011
10:02 PM
2 Loves
I have been a loyal customer for 20 plus years and we fly at least 30 times a year. Southwest I loved you back in the day when your fares were the lowest around. The last few flights I took were on American and Delta because their fares were betterr!!! How is that possible??? Then you added the early check-in fee so now I am certain to never be in that A boarding group without paying a fee. And NOW you are going to mess with the best program around so it will take me longer to get a free flight? You are breaking my heart....where is the Luv????
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