I think not allowing families to board first is a terrible mistake and I would check with anyone in your company who has children. Travelling with children is incredibly stressful, and when a child gets upset and other passengers then get upset with a parent who has an upset child -- as if the parent would say, "Oh, now that other passengers are mad I'll do something about it" is a horrible feeling for parents. Making sure families can sit together and taking care of family dynamics in travel is critical. If a family boards and cannot get the ideal seating arrangement for that family it will create incredible stress for that family, possibly upset children, crying children and other irritated passengers. When I fly alone I never mind waiting a few extra minutes for a family to board. I have sympathy for those families and anything you can do to help travelling families is a good thing.
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