Dear fellow Southwest family members.
I do not usually submit letters like this but I do this in the hopes that this reaches the few travelers that have not yet figured out what being in "Southwest Country" means to the rest of us.
My Story begins like any other day traveling with Southwest, knowing my place in line was already set by using southwest.mobile.com. It is great to be able to check in no matter where I am or what I am doing. I arrived at my gate in St. Louis pretty relaxed and eager to return home after a long week on the road.
When I approached the gate area I overheard a loud traveler at the gate service desk. Evidently he did not like what he was being told and I could tell by his body language he was not someone who was comfortable traveling.
I sat down in the gate area and put on my headphones to listen to some music that I am way too old to be enjoying. I look up and notice this same man standing in the new line area in the space between eleven and fifteen on the posts. It kind of made me laugh because the flight was not due in for 40 minutes. I thought perhaps this guy was longing for the old days of standing in line.
As I sat there and observed him I noticed a few things right away. He had two suitcase and a laptop roller bag. I hope it's not a full flight. i hate it when people abuse the carry-on limitations. Not a big deal in my opinion, i always travel with one bag and check my luggage.
To cut to the chase, he tried to get on the flight first with number 29, and I appreciated the gate agent because he asked the man to step out of line and board at the end of the first group called.
When the man boarded the flight, I watched him load his 3 bags into the first space available, (taking up one and a half bins) then walking back to the back of the cabin, not leaving any room for passengers under those bins to place luggage, slowing the whole loading and unloading process.
This guy did three other things during the flight that embarrassed me to be a road warrior, but in the interest of space I wonÃ
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