12-04-2007
06:45 PM
1 Love
I HATE the new system. If I want to deal with all of the early boarding stuff for frequent flyers, I can fly on one of the older carriers. In fact, your new program has shifted my loyalties back to United for many of my flights nonstop to California cities. Southwest used to be fair across the boards to all of its customers. NO MORE. What a disappointment from what was once my favorite carrier!
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