Would you believe neither of us have ever flown even though we are both in our 80's, but we have heard nothing but good from our family as they have used Southwest for years. But we think y'all went above and beyond the call of duty and we think highly of how great you made it for this new Gramma to be with her new little granddaughter and family. God bless all of you who had a part in this beautiful story. We send love and prayers to all involved.
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