06-01-2011
05:26 PM
152 Loves
I totally agree with the general customer consensus that the new RR sucks and is the reason many of us decided to leave other airlines and move to SWA. Ironically, today at the airport (phoenix sky harbor) US AIR ticket counter was FULL, while SWA was almost empty. A reversal of sorts to past times. Lastly, my wife has been comuting via SWA for 20 years, averaging over 48 weeks a year. And she has also enjoyed being one of the first companion pass holder/A-listers. That is until the 'Preferred A-list came out. She went from an A16-20 to an A40-50. And finally, neither of us has received any of your drink coupons with RR's since the 'new RR' came out.....
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