I have flown on SWA several times from Boise to Las Vegas and then off to MacArthur Airport on Long Island.
Not once...but TWICE I have had the unpleasant experience of sitting in the middle of two obese people.
I had to fold my arms and remain sedentary for the entire leg from Vegas to Long Island.
Southwest never once addressed the issue on either occasion. On one instance a Flight Stewardess looked at me and shrugged. I knew she could see I was seething from the experience but gave me the shrug as to say..."Oh well...sucks to be you."
I'll never forget either flight. I hated the entire experience.
Anyways thought I would share that with you all.
Southwest is a fun and reasonably priced flight typically...however I am gathering they do not enforce their size policy at all times. If your a simple Joe like me you just might be stuck in the middle.
Oh and this is not PR these guys need. Why in the world is SW engaging Mr. Smith is beyond me.
Rick
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