SOUTHWEST PLEASE TAKE NOTE:
This is a product failure. It is really hard for me to believe that you even launched the product. I cannot find any positive news about this failed product anywhere. Have I missed something? Did you respond to people?
I tried Speedtest.net just out of curiosity - guess what! The connection was so slow the ping failed to register. Really? I have tried the service more than once with zero success. Please address this. Now I have to get my $5 back - AGAIN.
Hard to believe you missed the mark with this product. Is there anyone that finds it acceptable?
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