I'm so disappointed in SWA. Your policy would be demeaning and hateful even if it weren't so inconsistently applied as it was in this case.
I've actually seen Southwest eject so-called "passengers-of-size" on a reality show they produced called "Airline". This policy is enforced without tact or grace by twiggy airline officials who seems to relish it. It is either accomplished with a pretentious air of superiority or with a sugary sweet condescension.
It is almost always entirely discriminatory.
And that's why I don't fly Southwest!
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